PRIVACY POLICY

Threno Sdn Bhd respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us through our website, services, or in any other way.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data from you:

Personal Information
This includes your name, contact details (e.g., email address, phone number), address, and other information you provide when you inquire about our services or request a consultation.

Project Information
Information related to your renovation or interior design projects, such as preferences, design choices, project timelines, and budget.

Website Usage Information
We may collect information regarding your use of our website, including your IP address, browser type, operating system, pages viewed, and referring URLs. This is done using cookies and similar tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage the interior design and renovation services you request.
To communicate with you, respond to inquiries, and provide updates regarding your project.
To process payments and billing for services rendered.
To improve our website, services, and user experience.
To comply with legal obligations and protect our rights or property.

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties except as described below:

Service Providers
We may share your personal information with trusted service providers who assist us in providing our services, such as payment processors, contractors, or vendors involved in your renovation project.

Legal Compliance
We may disclose your information to comply with applicable laws, regulations, or legal requests, or if we believe it is necessary to protect our rights, safety, or property.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet or storage system is completely secure, and we cannot guarantee the absolute security of your information.

5. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies help us collect information about how you use our website, which helps us improve our services and offerings. You can manage cookie settings through your browser preferences.

7. Your Rights

You have the right to:Access and update the personal data we hold about you.
Request that we correct any inaccuracies in your personal information.
Request the deletion of your personal data, subject to certain legal limitations.
Object to or restrict the processing of your personal data.
Withdraw consent for data processing (if applicable).

To exercise these rights, please email us at enquiry@threno.my

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates.

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